Do you Know?
- The name and qualification of your Doctor
- About Health, diagnosis and outcome of treatment diet & prevention and expected cost of the treatment plan of care, progress and information on your health care needs
- It is your right to voice feedback, either through patient feedback available in OPD and wards or contacting any member of the administration
Your right to Consent
- You may give, withdraw or withhold consent for any treatment, anesthesia any invasive and high-risk procedures, Surgery, bold and blood products transfusion and initiation of the research protocol
- You may seek a second opinion before giving consent
- You may be asked to give general consent which may not be applicable for invasive procedures
Decide your Treatment
- You may choose the course of treatment from various options as advised by your doctors
- You may make decision about care or refuse treatment
- You may have access to the information in medical records
Your Privacy is guaranteed
- We provide personal dignity and privacy during your stay in the hospital, consultation, examination treatment and confidentially for your information
- You may deny any information, photographs, and videos, nature of illness, investigation and treatment. The outcome of treatment to be told to third party/ public without consent
- It is your duty to inform if there is any problem for your privacy of confidentiality of information
We Respect You
- You shall receive care regardless of race, culture caste religion, age, gender physical disability
- We shall not neglect or abuse you
- We will address your special preferences, spiritual and cultural needs as far as possible unless it interferes with treatment
We Provide Quality Care
- You shall be advised of any changes in the treatment plan prior to the changes
- You shall be advised to follow up care after discharges
- You shall be transferred to another facility or to seek additional treatment, as seen as viable and reasonable by your doctor
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- To respect hospital personnel and property
- To abide by hospital rules and regulations
- Accept that your Doctor may have to attend more serious patients than you
- Accept that patients requiring emergency care are a high priority for your Doctor
- Ensure that all the information given is true, correct, complete and accurate in all respects
- Follow your Doctor’s instructions carefully
- Accept action taken by the hospital to ensure your safe and secure stay, and to ensure privacy, the confidentiality of your information
- To keep your appointments
- Ensure that payments are made in time
- In case you require any clarification or have suggestions to make or have a grievance, please contact us as Help Desk (Phone number) 0253- 2220500
- Patient feedback forms are available in all OPDs, wards and ICUs.
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